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Frequently Asked Questions

Frequently Asked Questions

What does The Zahra(s) Trust Canada do?

The Zahra(s) Trust Canada is a faith-based charity organization that provides humanitarian aid globally, so people can live self-sufficiently. Inspired by the tenets of our faith, we work to provide spiritual support, food aid, educational support, water and sanitation services, support to orphans, widows and vulnerable people. 

Does The Zahra(s) Trust Canada hold Ijaza to collect Khums?

Yes, The Zahra(s) Trust Canada holds ijazas from Ayatullah Sistani, Ayatullah Basheer Hussain Najafi, Ayatullah Ishaq al Fayadh and Ayatullah Sayed Al Hakim. 

Can I fundraise on behalf of The Zahra(s) Trust Canada?

Yes, you can create a fundraising campaign for The Zahra(s) Trust Canada on LaunchGood. Please contact us at [email protected] if you would like to create a campaign and we will support you in making your page.  

Can I designate my donation to a specific group of individuals or location?

We kindly request donors do not add specifications for their donation as it is not possible to restrict the aid from those in need if they do not fulfil your specification.  

Will my requests in the notes section be fulfilled?

While we aim to fulfil the requests in the notes section as closely as possible, we cannot promise to fulfil all of these requests due to the need to deliver aid to those in need. If you have a specific request please email us at [email protected] and we will work our hardest to try and fulfil it.

As mentioned in the previous question, we kindly request donors do not add specifications for their donation as it is not possible to restrict the aid from those in need if they do not fulfil your specification.  

What are your administrative costs?

We aim to work with the lowest possible administrative costs while also maximising the effeciency of our programs for our beneficiaries.

Accordingly, our maximum costs are:

4% for fundraising in order to raise more funds for our beneficaries.

6% for administrative costs in order to allow our projects to proceed.

What regions are you currently providing aid in outside of Canada?

We are currently working to provide aid in Iraq, Yemen, Afghanistan and Pakistan. In emergency situations we may work to provide aid in more regions of dire need.

How can I get a tax receipt for my donation?

Upon completing your donation, you will be automatically emailed a PDF version of your tax receipt under the name of the card holder and billing address so please ensure this is the correct legal information required for the tax receipt. Please check your spam if you have not received it.  

How will I get tax receipts for my recurring donations?

Upon setting up a recurring donation through our website you will receive an initial PDF tax receipt for the first payment. Following the first payment, you will receive a tax receipt for your donations at the end of each month. Please allow 14 business days at the start of the next month to receive this.

Can I send my donation as an e-transfer?

Yes you can certainly send your donation as an e-transfer to [email protected]. If you chose this method and would like a tax receipt, please email us at [email protected] following the transfer with your mailing address and full legal name. You will receive a tax receipt for any e-transfer donations at the end of the month. Please allow 14 business days at the start of the next month to receive this.

Please note if we do not receive this information, unfortunately, we will be unable to issue you a tax receipt. Interac does not share your email address with us once an e-transfer is completed, therefore, if we do not hear from you we will have no way to contact you.  

Can I send my donation as a bank transfer?

Yes, please email us at [email protected] before attempting to make any bank transfer donations so we can guide you through the process.

You will receive a tax receipt for any bank transfer donations at the end of the month. Please allow 14 business days at the start of the next month to receive this. If we do not receive this information, unfortunately, we will be unable to issue you a tax receipt and will have no way to contact you.

How can I contribute through my employer or corporate giving programs?

Please refer to our Workplace Giving Program page for more details.

Do you have a mobile app that I can donate through?

Yes, our official mobile app is available on the App Store and Google Play to download.
Learn more at zahratrust.ca/app.