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Join us as we empower lives globally by providing basic necessities, enhancing self-sufficiency, and encouraging spiritual growth for all.

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The Zahra Trust Canada Mobile App: Frequently Asked Questions

Is my payment information secure?

Yes, the security of your payment information is of utmost importance to us. All financial transactions are processed through our trusted payment partner, Stripe. Stripe is a renowned global payment processing company with an unwavering commitment to maintaining the highest security standards demanded by the global financial industry.

On iOS devices, when utilizing ApplePay for transactions, rest assured that Apple exclusively handles your credit card details. Our organization does not have access to this sensitive information. Instead, Apple provides us with a secure, one-time token used exclusively to charge your card.

Similarly, on Android devices, your payment information is securely stored by Stripe. As an organization, we receive only a securely encrypted token, which is employed solely for card charges, with your explicit authorization via the app.

Furthermore, it’s important to note that all data transmission occurs through the secure HTTPS protocol.

What other personal information do you collect?

In order to facilitate the issuance of tax receipts, we collect the following necessary information:

  • First Name
  • Last Name
  • Billing Address
  • Email
  • Phone Number
Does your app track my location?

No, The Zahra Trust Canada App does not track your device’s location.

However, we do obtain information about the country from which the app is downloaded, which is shared with us through our third-party push notifications provider, as well as through Google and Apple.

Can I use the app without an internet connection?

At this point, to use the app, your phone must have an active internet connection.

Can I turn off push notifications?

Indeed, you can opt out of push notifications by adjusting your notification preferences through your device’s settings, specifically for our application.

For detailed instructions on disabling notifications for our app, we recommend referring to the documentation provided with your device or operating system.